Terms of Service

Welcome to The Old Herbalist. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully.

1. General Conditions ⚖️

By using our website, you confirm that you are at least the age of majority in your region.
You agree not to use our products for any illegal or unauthorized purpose.
We reserve the right to refuse service to anyone at any time.

2. Product Information 🌿📦

We strive to describe and represent all products accurately.
Natural herbs may vary in color, texture, and aroma due to seasonal differences — this is normal and expected.

All products are for personal use only.
Reselling without permission is prohibited.

3. Pricing & Availability 💲🛒

Prices are listed in USD unless noted otherwise.
We may change prices, update products, or discontinue items at any time.
Some items may be available in limited quantities.

4. Order Acceptance & Cancellation 📝❌

We reserve the right to:

  • refuse any order

  • cancel orders with incorrect information

  • cancel if fraud is suspected

If an order is canceled after payment, you will receive a full refund.

5. Shipping & Delivery 🚚📬

Transit times may vary depending on destination and customs.
Once a package is handed to the carrier, risk of loss transfers —
but we will always support you according to our Shipping & Returns Policies.

6. Returns & Refunds 🔄💰

Please review our Returns & Refunds Policy for full details.
Opened herbal products cannot be returned for safety reasons.

7. Intellectual Property ©️✨

All content — text, images, product descriptions, branding, packaging, and design — belongs to The Old Herbalist.
Copying or distributing our content without permission is strictly prohibited.

8. Health & Safety Disclaimer ⚕️🌱

Our products are natural herbs, botanicals, and plant-based ingredients.
They are not intended to:

  • diagnose

  • treat

  • cure

  • prevent any disease

All information provided by The Old Herbalist (website, packaging, or communication) is for educational purposes only.

✔ Always consult a qualified healthcare professional

Especially if you are:

  • pregnant or breastfeeding 🤰

  • taking medication 💊

  • allergic to herbs 🌾

  • diagnosed with a medical condition 🧬

The Old Herbalist is not responsible for misuse, allergic reactions, or improper handling after delivery.

By purchasing from our store, you acknowledge that you have read and agreed to this disclaimer.

9. Limitation of Liability ⚠️

We are not liable for indirect, incidental, or consequential damages from using our site or products.
Our liability shall not exceed the amount paid for the product.

10. Third-Party Services 🔗🤝

We work with trusted third-party providers such as:

  • payment processors

  • shipping carriers

  • analytics tools

They follow their own privacy and service policies.

11. User Accounts 👤🔒

You are responsible for maintaining the confidentiality of your account and password, as well as all activity under your account.

12. Prohibited Uses 🚫

You agree not to use our website for:

  • fraudulent or unlawful activity

  • data collection from other users

  • copying website content

  • interfering with site functionality

13. Changes to These Terms 🔄📅

We may update these Terms at any time.
Changes take effect immediately once posted on this page.

14. Contact Information 📩

For questions about these Terms, write to us at:

📧 theoldherbalist@gmail.com